Terms and conditions

Signalwizardsystems.com is operated by Signal Wizard Systems Ltd, a company registered in England (Company registration number 09689576, VAT number GB290639382). By law, all customers have the right to cancel their orders. This legislation is specific to the Distance Selling Regulations which give consumers extra protection when buying online.

All Signal Wizard products are guaranteed for 12 months from the date of purchase. If your product fails within this period, for reasons other than mishandling, physical shock, water ingress or other such accidents, we will repair or replace it free of charge.

You also have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods. If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense. Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.